Blockbusters Contracts Ltd are currently working with East Sussex County Council & Trading Standards as a member of their Project Team for the development of their new Support With Confidence Scheme.
Introducing the Support With Confidence scheme:
What is the scheme for?
Social care for adults is changing. Under Putting People First, the new national system of social care, people can get their social care and support in a range of ways. They have the freedom to control the the type of assistance they receive, and who they receive it from.
This means more flexibility and responsiveness for those that need help. They could use different businesses and services in their local area to help them live as independently as possible for longer in their own homes.
To make the most of this opportunity people will need more information and advice to be able to make good choices about their care and support. People who are buying their own care, whether funded by social care or privately, need to make informed choices about the care and support that helps them live independently in their own homes.
The Support With Confidence scheme will include providers of care and support services who are currently unregulated by formal inspection regimes. Demand and competition to provide these services in this emerging market is increasing.
The scheme will help service users to select providers and Personal Assistants they will feel happy with, on grounds of quality and safety.
The Support With Confidence scheme is run by East Sussex County Council Trading Standards and Adult Social Care.
How does it work?
We make checks on each provider’s background, their qualifications and experience, customer service and compliance with legal standards.
Approved scheme members are vetted and trained before they join. They agree to:
- ensure that they and their staff are properly trained for their work
- respond promptly and appropriately to customer complaints
- an Enhanced Criminal Records Bureau clearance
- provide references as part of their application
- undertake any appropriate training.
Trading Standards and Adult Social Care will monitor scheme members once approved.
What will it look like?
Once up and running, the public will be able to find service providers through a database much like the existing Buy with Confidence scheme for everyday goods and services.
Contact the team